1, product
Our product for stock products within 24 hours of delivery, custom product delivery time is subject to communicate with customer service. Our shop due to large supply, showing the situation is normal, if you purchased goods is out of stock, we will inform you. Refund processing of products are out of stock.
2, regarding quality
Will have special departments packing prior to shipment, should be no quality problems, but can not achieve hundred percent if the defective product itself does exist, received within 48 hours, please contact us, we provide you a proper solution.
3, size problem: measured each commodity has detailed dimensions, each different, 1C m error is normal. To recommend the size wrong reasons to blame the seller, then I'm sorry, did not accept this as a reason for return.
4, on the chromatic aberration
Chromatic aberration is any one online sellers to avoid problems, color difference for many reasons, such as different cameras, different monitors, different lighting and the environment, color everywhere, machines, after all, is not a person's eyes, we will minimize physical and chromatic aberration, chromatic aberration should never do in the bad reviews or reason for return. If the color especially mind friends please consider carefully before making.
5, product return questions
1). communication with customer service before you return, indicating details to track the timely handling of your return.
2). problem products must be packaged (please bring your own packaging, do not paste directly on the products in original box or write)
3.) customer specified on product color or style, we will do our best to meet, but it cannot be 100% guarantee. As a result does not match the colors or styles will not be refund.
4.) for damaged goods in transit shall be made within 24 hours of the receipt, and contacted customer service after the sale of the company registration period defaults to the time the goods are intact.
5). the following conditions cannot enjoy returns: returned damaged or incomplete product packaging, product of misaligned parts or information, unauthorized repair or modification, is not used or stored in the normal way.
6.) after-sales service is the most basic service, we are willing to provide good service, and good after-sales service also requires the customer's cooperation, please read these instructions carefully before the return, follow the company system, so as not to affect service quality.
